Legal
Privacy Policy
Last updated: July 22, 2026
Your privacy matters to us.
This policy explains what information we collect, why we collect it, how we use it, and how we protect it.
1. Introduction
SOMAJ (“the App”) is an Android and iOS application operated by SOMAJ Private Limited (“the Company”, “we”, “us”, or “our”). This Privacy Policy outlines how we collect, use, protect, and share information obtained from users (“Users”) of the App and our website at somaj.in.
By accessing and using the App or our website, Users acknowledge that they have read and understood this Policy and consent to the Company’s collection, use, and disclosure of personal information in accordance with this Policy.
If you do not agree with the terms of this Policy, please do not use or access the SOMAJ platform.
2. Information We Collect
We collect two types of information from our Users.
A. Personal Information
Full Name
For account creation and delivery identification
Phone Number
For order updates and delivery communication
Email Address
For account verification and notifications
Delivery Address
For accurate milk and product delivery
Payment Details
For processing subscription and order payments
B. Non-Personal Information
Device Information
Device type, OS version, unique identifiers
App Usage Data
Features used, session duration, interaction logs
Location Data
To verify and optimize delivery routes
3. How We Use Your Information
- •To process and fulfill milk and dairy product delivery orders.
- •To communicate with Users regarding their orders and subscriptions.
- •To improve and optimize the App and overall user experience.
- •To respond to user inquiries and provide customer support.
- •To send promotional offers, updates, and relevant notifications.
- •To detect, prevent, and address technical issues or fraudulent activity.
- •To comply with applicable legal obligations and regulations.
5. Data Security
The Company takes appropriate security measures to protect Users’ personal information from unauthorized access, disclosure, or destruction.
Encryption
Industry-standard encryption during data transmission
Access Control
Restricted access to personal data within our team
Regular Audits
Periodic reviews to identify vulnerabilities
6. Data Retention
The Company will retain Users’ personal information for as long as necessary to fulfill the purposes for which it was collected, primarily to maintain your subscription and delivery history, unless otherwise required by applicable law.
Upon account deletion or written request, we will delete or anonymize your personal information within 30 days, except where retention is required for legal or regulatory reasons.
7. Your Rights
Right to Access
Request a copy of the personal data we hold about you
Right to Correction
Request correction of inaccurate or incomplete data
Right to Deletion
Request deletion of your personal data
Right to Object
Object to processing for marketing purposes
Right to Portability
Request your data in a portable, machine-readable format
To exercise any of these rights, please contact us at support@somaj.in.
8. Updates to This Policy
The Company reserves the right to update this Policy from time to time to reflect changes in our practices or legal requirements. Users are encouraged to review this Policy periodically for any changes.
The updated Policy will be effective upon posting to the App and website. We will notify registered Users of significant changes via email or in-app notification.
9. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, contact us:
SOMAJ Private Limited
Village: AT/POST.BIROBAWADI, Patas, TAL-DAUND, DIST-PUNE 412219, Pune Rural, Maharashtra-412219